SureStay Hotel by Best Western The Clarence on Melville
Hva gjestene sier
Excellent hot shower: no funny business with the hot and cold water. Good size dining table big enough for me to use as a desk with my laptop, paperwork, etc work spread right across it. Crisp sheets, comfy bed, some thin pillows and some lofty pillows. Weather in Albany is turning a bit cold, so asked for and got a nice, soft additional blanket. Shower cap, shampoo, conditioner and soap supplied. Best of all, the staff at front reception are SO nice, kind and very obliging. The unit was quieter than I expected given its location and that it had quite a lot of tradie type guests.
Cherie
mai 2025
The room matched the pictures very well, so you got what you thought you were getting. The beds were both comfortable and placed well in the room (easy to use), the room itself was spacious for the price paid and had plenty of space for luggage and working. It was equipt well with cutlery, glasses, plates, kettle, etc. and most importantly even though it is an older room it was really clean (it smelled like it had just been cleaned and was shiny) and the bathroom was immaculate (despite it being an older design), the layout was exspecially great in the bathroom as it was disability friendly.
Andria
desember 2024
Ive never had such a beautiful experience at a motel as an older person.I was treated with dignity, the receptionist was so customer orientated she is a credit to the motel..I came down with gastro and rang to book another night as I'll, the receptionist asked if she could get me lemonade, drinks or anything, I was given a discounted rate for the extra night.The rooms are really clean.Will always choose to stay there now.
Tina
februar 2025
overall the room was comfortable, and tidy. The room was serviced everyday leaving fresh towels, crockery and a carton of milk. We had a kettle, microwave, fridge, plates, bowls, mugs, wine and water glasses, washing up liquid and sponge. bathroom had small toiletries. parking in front of the room. Shower was hot and beds comfortable. Hotel was in walking distance of shops and restaurants
Denise
november 2024
Easy access to the hotel and closer to the city centre. Lot of parking spaces, we were anti park our car just in front of the room. Bed was comfortable and shower room water pressure was really good. Had everything we needed in the room ( microwave, fridge, cutlery’s, hair dryer, electric kettle…..) Receptionist is nice and friendly. We had one of the best rooms with great mountain view.
Rajapaksha
februar 2025
Good location, comfortable beds and pillows, the tv and aircon worked well. The staff were friendly and helpful and doing their best.
Helen
januar 2024
The rooms were large and spacious. The housekeeping team are great. Despite rooms looking dated, it smelt nice and fresh when we entered. The toilet was very clean as well.
Winnie
januar 2025
room and bed was clean, comfortable and provisions provided for coffee and tea were in the fridge.
Cherylyn
desember 2024
Beds were comfy and clean. Bathroom was the typical motel style but was clean and functional. Good range of plates and cutlery available as well as a bar fridge, toaster and kettle with a small milk provided each day.
Tim
mai 2025
The rooms were clean, and the staff were very professional and polite. Fairly good location, within walking distance of many stores and a few restaurants. there is a nice walk to a lookout on the hill above the hotel. Also, plenty of those purple scooters around if you want to get into town faster.
Jay
januar 2024
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